Avaya/Nortel Products
IP Office
BCM 450
Call Pilot 100
Call Pilot 150
Citel Products
PBXgateway I
PBXgateway II
MobileConnex PBX
EXTender 4000


Avaya.IP Office

Features & Benefits

As Avaya's flagship solution for small and medium enterprises, IP Office allows small businesses to think big and grow. Use this communications solutions to collaborate more effectively, increase employee productivity, reduce costs, and ensure you're responding and communicating seamlessly with customers, colleagues and suppliers. IP Office offers the following features and benefits:

Low mobile phone and long-distance bills
IP Office helps reduce mobile phone and long-distance charges by routing calls through the system and over broadband links.

Built-in resiliency
For businesses with more than one location, IP Office delivers continuous operation. In a power outage, IP phones automatically failover to another location, retaining full communications capabilities.

No conference calling fees
IP Office makes conferencing affordable and practical by providing two built-in, 64-party conference bridges.

Centralized administration
IP Office enables remote management and administration from a central location. No need to have an administrator at every site. With advanced diagnostics, IP Office proactively identifies potential problems before they cause an outage or business disruption.


  • What's new with Avaya IP Office 7.0
    With IP Office 7.0, small businesses can take advantage of sophisticated and productivity-enhancing features while also being able to cost-effectively upgrade from Nortel or existing Avaya solutions. New IP Office 7.0 features and benefits include the following:

    Easy and cost-effective upgrades to Avaya IP Office
    Small businesses with Nortel or earlier Avaya solutions can easily and cost-effectively upgrade to IP Office, saving up to 60 percent of their original equipment investment. Customers with Nortel BCM or Norstar systems can reuse popular Nortel desk phones, providing significant savings on upgrades.

    Healthcare industry solutions
    Improve the productivity of your physicians, nurses and administrative staff with sophisticated applications developed specifically for doctor's offices, long-term care facilities, small hospitals and clinics.

    New phone sets
    We've added beautiful new digital and IP phones with colorful LCD touch screens at an affordable price. You'll also get a choice of sophisticated new conferencing phones.

    Flexible Avaya one-X® Portal for IP Office
    Dynamic web-based desktop communications interface for home-based, mobile and office workers features a newly-designed, customizable interface with 'drag and drop' application "gadgets" for added efficiency.

    Improved Call Center Reporting
    Gauge the success customer campaigns. Location-based business intelligence analyzes all call and makes them viewable on a geographic map.

    Expanded Video Options
    IP Office's videoconferencing offers more advanced multi-point HD videoconferencing.

    Multi-site Management
    Use one consolidated interface with a single log-in to view and manage communications systems for up to 32 sites.

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